Polypill.com Privacy Policy


Polypill Limited is committed to protecting and respecting your privacy.

This policy (together with our Terms & Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our site and purchasing our products and services you agree to the use we make in accordance with this policy of all personal data you provide to us or we collect from you.

For the purpose of the General Data Protection Regulation (the Regulation), the Data Controller and Data Processor is Polypill Limited ("We") incorporated and registered in England with company number 04301974 whose registered office is at 71 Queen Victoria Street, London, EC4V 4BE

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms and questionnaires on our site https://www.polypill.com (the website). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfillment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.

Google Analytics

We use Google Analytics to understand what pages and services our patients like and use. From this we can improve the user experience on our website. Polypill.com anonymizes all personal data.

Google Analytics cookies vary in terms of how long they remain on your computer. You can find them as "__utmx", where x may be a different letter. For further information about how Google Analytics uses cookies see: http://www.google.com/intl/en/analytics/privacyoverview.html

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of services. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Information security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data. All information you provide to us is stored on our secure servers.

Polypill.com does not collect or process your credit or debit card details. These are collected and processed by our payment processing service provider Stripe Payments Europe Ltd. The collection and processing by this provider of your personal data and your payment card details are governed by their respective terms and conditions. See https://stripe.com/gb/privacy for more information. Any payment transactions will be encrypted using SSL technology.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of your data

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.  You understand that in order to provide our services to you we need to share your personal data (including sensitive medical data) with doctors and non-medical staff working at or with Polypill Limited as well as with pharmacies, hospitals and laboratories working with us to deliver medical services to you.  We ensure that any personal data we disclose in accordance with our policy is kept to the minimum required to allow the safe and effective delivery of services to you.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

How long do we hold your data for?

Since we hold your personal data for medical purposes we are legally required to ensure that these are available for the foreseeable future.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Polypill Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements; or to protect the rights, property, or safety of Polypill Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • In order to detect, prevent or otherwise address fraud, security or technical issues.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at Polypill Ltd, 29-30 Newbury Street, London EC1A 7HZ or Email (doctors@polypill.com).

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request, if it is not otherwise required to be retained by law or for legitimate business purposes.  You can ask us to delete any personal data held about you on polypill.com

Access to information

The Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Polypill Prevention Programme,Polypill Limited, 29-30 Newbury Street, London EC1A 7HZ or Email (doctors@polypill.com). If you have a complaint about Data Protection you wish to make you can do so by contacting the Information Commissioner's Office (Reference number ZA179246)

Last updated: 25th May 2018