Polypill Ltd works with innovative healthcare providers to deliver a better service for you.

We work with IPS Specials to dispatch your medication. This enables us to reduce costs and ensure your medication is handled and cared for by registered and regulated pharmacists.

We send your prescription securely and electronically to our partner, IPS Specials, for dispensing and dispatch of medicine on the same or following working day. Our addresses appear on the backs of packaging. Nothing on the outside of the packaging indicates prescription medications within.

Most items are dispatched using Royal Mail First Class Delivery on the day of the order or next working day except at weekends. If you need to enquire about a delivery please call the customer services team at polypill.com.

Go to IPS website ยป


Confirming your order

A confirmation email will be sent to you at the time you place an order. You can see the details of the order in your electronic patient record. Another confirmation email will be sent when a doctor has assessed your medical information and issued a prescription. Polypill Ltd sends prescriptions securely and electronically to IPS Specials for dispensing and despatch of medicine on the same or following working day.

Packaging and dispatch

Only pharmacy addresses appear on the backs of packaging. Nothing on the outside of the packaging indicates prescription medications within. Most items are dispatched using Royal Mail First Class Delivery on the day of the order or next working day except at weekends. If you need to enquire about a delivery please call the customer services team at polypill.com.

Declined orders

If for any reason the doctor requires additional information prior to issuing a prescription you will find a message in your online account or you will receive a phone call. If for any reason an order is declined you will be informed of the reasons and refunded in full to the same payment card.